This page is used to inform website visitors regarding our (European Travel Service Centre) policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to name, email, home town. Depending on which features you want to use, we may also need to access the following personal data:
User location, to send precise traffic estimations, make it easier to check directions, request car transfers and send security alerts
Email inbox (only if you decide to connect your inbox) in order to automatically import trip related email reservations to the itinerary.
Calendar access (writing permissions only), to export itinerary info to selected calendar.
Camera and gallery, to to add boarding passes and send expense receipts to your report expense provider.
Smartphone files and picture gallery, to upload travel documents to a specific itinerary reservation.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
The automatic e-mail synchronisation is an optional feature the user can opt-in. To provide this feature, we use a third party provider (Traxo). Traxo scans email metadata to identify emails containing travel-related information to automatically parse such information; this means that Traxo acts as a data processor in relation to European Travel Service Centre (the data controller) and requires access to the Google user data in order to provide their service. This is the only manner in which we will access, use or share Google user data, and only in the case of the user opting-in for the feature.
Any personal information scanned and parsed by Traxo will be treated as personal information and will not be used or disclosed except to provide the Service.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
If you have any enquiries, comments or complaints about this Notice or our handling of your personal information, you can contact the Data Protection Officer using the details set out below and we will responds as soon as practicable.